January 18, 2013
….if I hadn’t got stuck in Sussex owing to #uksnow
Firstly – apologies to anyone who was actually looking forward to me speaking – I always feel a bit of a whuss cancelling because of bad weather but it really was rather slippery out there…anyway here are the slides that I was going to use but you may find them a bit cryptic without the accompanying commentary so here are some thoughts:
I wanted to make a few different points the first being that if we value our democracy then we need to be putting the same amount of energy into redesigning it to be fit for purpose in a world which is digital, networked, open and agile as we do with every other part of Government. The second point is that while we all hope that politicians will take responsibility for making change happen (this is perhaps a different discussion) we know that the continuity and commitment to following any change through and really making it happen will fall to Officers and in this case it should fall to Democratic and Member Services.
At Councillor Camp last week one Member said that their challenge as elected representatives is evolve or die (I think in the way of the dinosaurs rather than literally) and Officers who are supporting the democratic process should in my view be taking the same position. With a growing democratic deficit we have to look at ways to reconnect Citizens to our democratic decision making – and we need to do it on a shoestring.
Digital technologies can help us do this but only if we actually change what we are doing and redesign the service to fit this new environment and a public who want a more direct and collaborative relationship with politicians and the process of decision making – not by simply adding digital as another job to do.
We have been working with Democratic and Members Services officers for a long time now (11 years!!) and when we started out it was a revolutionary thing to webcast a council meeting – so many of our clients were and are pioneers. However its probably no longer enough and we need to be offering the public the chance to interact with the content as well as simply viewing it.
This is a small example but there is a bigger strategic picture as well. I recently wrote some guidance on Digital Democracy for the Association of Police and Crime Commissioners which really opened my mind with respect to the possibilities that are there if we remove the restrictions of our current systems which is in many cases rooted in the past. In the report you’ll see I have set out a different models of communicative, collaborative and co-productive politicians with examples but in all cases these involve making more extensive use of digital technology than is the norm in most Local Authorities.
So – with those comments in mind here is the presentation:
I expect that I would have been challenged on a great deal of this so please feel free to do so here!
January 10, 2013
I usually spend the first week of the New Year hibernating and this year was no different. I like to spend the time at home doing various forms of domestic organisation and getting projects started and ready for the year. This year I have been spending most of the time of the edits of the final version of my thesis as I seem to be nearly ready to submit it (whoop!) which I can hardly believe. In fact I won’t until it’s done so no more of that.
As part of my mental spring cleaning I have been thinking about some of the things I want to help make happen this year and this sort of leads into thoughts about UKGovCamp and also Councillor Camp – both of which I’m looking forward to being in the next few weeks. It also feeds into the prep for the Master of Networks event I’m off to with @Demsoc and some folks from GDS later in the month.
There are four main themes that are buzzing around in my head at the moment:
- Collaborating as the new normal – not just when its easy: I touched on this with the post I wrote before Christmas (Networks and Culture Change) but I want to spend some energy thinking about how both internal and external collaboration can work better. Part of this is the old chestnut of breaking down silos – but I think we need to understand this in terms of dismantling and amending mental models and changing people’s relationships with their colleagues – not just blowing up the storm shelter. We also need to think of this in terms of mutual respect. If we are moving to an asset based model for community engagement then we need to do the same with colleagues and respect what people do know rather than criticising them from the POV of our own expertise – we need to be open. Is also involves having the ability to be both single minded at the same time as being authentically open and inclusive. Tricky.
- Being clear that we do expect our politicians to be effective online: I also want to spend time developing the work we are doing in the east of England researching what a networked councillor might look like and how we can better support them. It ties in with the councillor camp event next week but also with the work we have been doing on PCCs (I’m off to catch up with some of the new PCCs in the next couple of months so I will report back!). I think we have to be more demanding of our democratic relationships but that means supporting them more effectively.
- Using networks to effect behaviour change: I am fascinated by the work we are doing with Leicestershire Police and others to look at how we move social media from a communication to a more operational basis within the force and I can’t wait to get into some of the ideas that we came up with the workshop before Christmas and also to see how these might translate for other parts of government. Once you have started to use network effects then looking at their ability to influence behaviour is the next step as long as we remember that that influence has to be two way – we have to be open to being influenced.
- Digital as culture change: These all link to a bigger theme which is the framing of the digital channel shift as a cultural rather than simply a technological one. We’ve just started a couple of projects which I think get right to the heart of this so more on that later this month.
Digital Civic Spaces
I’m really excited about the fact that we have been making huge progress with Citizenscape over the last few months and we have some exciting things planned to push this further. I also want to circulate my research findings around Digital Civic Spaces a bit more (now they are finished!) and start to connect this to some of the conversations we see happening about Smart Cities – I want to make sure we are building a social element into this thinking. And more generally research wise – once I actually push the submit button and start stressing about my viva – I want to look at two different areas. One is to pick up on some of the thinking about digital identity and to poke how ‘fit for purpose’ some of the thinking/doing is when we consider democratic not just transactional needs. Happily we are part of an EU research project on this so lots of opportunity to get into this. Secondly I want to expand some of the network theory work I have started in the thesis and see if it can be operationalised more systematically This connects both to the @Leicspolice work but also to the Master of Networks event where we are going to be looking at how you model content ingress from multiple civic sources.
So – interested in hearing if other people think these themes resonate with them as well – and also if anyone thinks these look like a #ukgov13 session – or not!
Happy New Year folks
PS Re-reading this is seems like a set of New Year’s Resolutions – we’ll have to see how that goes!